ObjectRocket Privacy Policy

Rackspace Hosting group companies respect your privacy and are committed to maintaining the privacy and confidentiality of the personal information we collect.

Personal Information We Collect

Our Privacy Statement and specific privacy notices describe how we handle the personal information we collect about you. Personal information could include, for example, your name and contact details that you provide when you:

  • Purchase services from us
  • Apply for a job
  • Visit our websites
  • Sign up for our events

Disclosure of Personal Information

When we need to provide your Personal Information to third parties, we will only share it to the extent reasonably necessary. We may also share your Personal Information as required or permitted by law and as described in our Privacy Statement.

Tracking Technologies

Rackspace and our service providers or third party advertisers may use cookies, web beacons, or other similar technologies when you visit or interact with us online. For more information about our use of Tracking Technologies, please visit our Cookie Notice. If you wish to opt-out of interest-based advertising or other forms of “tracking” please refer to our cookie notice above.


If you would like to correct or update the information we hold about you, or revoke consent previously granted, please follow the instructions located in our Privacy Statement.

Customers’ Hosted Data

To find out more about customers’ hosted data and privacy go to our Customer Data Security and Privacy page.

If you receive hosting or other services from one of our customers and have privacy-related questions about those services, please contact our customer directly.

We updated our Privacy Statement on February 13, 2015 in the following ways:

  • ObjectRocket is a Rackspace company and we consolidated our existing Privacy Policy into one global Rackspace Privacy Statement.
  • We added links to the Privacy Statement which take you straight to our new specific privacy notices (all of which are listed below).
  • We made some edits for greater clarity.

Privacy Questions

To view our previous notices, please click here. To view a printer friendly version of our Privacy Statement, please click here.

If you have questions or complaints about our privacy statement or practices, please contact us at privacy@rackspace.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

This Privacy Statement will be effective 30 days after the update date noted above.

Please visit the Rackspace Privacy Center to view our new Privacy Statement and Privacy Notices: