Careers

Responsibilities:

• Architect, build, and maintain CI/CD pipeline for APIs, UIs, and Kubernetes based operators
• Collaborate with other developers and engineers by participating in code reviews and pairing up when necessary
• Stay up-to-date with modern CI/CD technologies
• Configure/implement build and deployment status reports / displays
• Maintain and manage Jenkins servers
• Shared on-call responsibility

Requirements:

• A strong sense of product ownership and thrives in a fast-paced, iterative environment.
• You understand the value of shipping quickly and of software craftsmanship, and have the judgment to know when to apply each.
• Experience deploying and managing solutions in AWS, GCE or Azure
• Experience working with containerized solutions
• Familiar with github, and CI/CD pipelines (Jenkins/CircleCI)
• Understanding of platform level concerns, such as configuration management, network request routing, blue/green or canary deployments, etc.
• Strong background in Linux administration
• Automation/scripting experience using Bash, Python, etc.
• Strong problem solving, written and verbal communication skills and experience working effectively across multiple teams

Nice-to-haves:

• An entrepreneurial spirit / business sense
• Go scripting experience
• Experience working with Kubernetes
• Experience in microservice application fabric, knowledge of single-page applications
• Working knowledge of monitoring and alerting production deployments

Responsibilities & Opportunities:

• You’re a seasoned Systems Administrator and technical jack of all trades with top-notch people skills looking to join a fast-paced team building huge things.
• You prefer an agile work environment and possess the self-motivation to thrive in it.
• Your written communication skills are the stuff of legends.
• You have an uncanny ability to solve issues with technologies you’ve never seen before after a few minutes of research.
• You are, above all, a problem solver.

Requirements:

• Tenured Linux knowledge with CentOS, RHEL and/or Ubuntu
• Functional virtualization knowledge with KVM, Xen and/or OpenVZ
• Prior training or experience installing, configuring and optimizing Hadoop, MongoDB and/or Redis
• In-depth knowledge of bash/shell scripting and working knowledge in at least one other language.
• Python or Java preferred.
• Excellent written communication skills
• Ability to learn new technologies quickly
• Passion for collaboration

Nice-to-haves:

• Working knowledge of storage tech such as SSDs, RAID and lvm2
• Nagios/Icinga and New Relic experience.
• Experience administering web and application servers running Apache, Nginx and Gunicorn
• Active in the technical and open source community (e.g. participating in blogging, tweeting and social coding are all very desirable)
• Database administration experience with other NoSQL solutions (e.g. HBase and Elasticsearch).
• Knowledge of PostgreSQL, Cassandra and/or other RDBMS technologies.
• Experience with the Hortonworks sandbox environment.

Responsibilities and Opportunities:

• Own major portions of the product to help build the next feature and architecture
• Design and architect operational solutions for managing applications and infrastructure across data centers and cloud providers with the specific goal of increasing the automation, repeatability, and consistency of operational tasks
• Design and roll out cloud and physical network, storage, and system improvements to ensure redundancy, high availability, and security
• Support and perform maintenance across product and data environments/systems
• Capacity planning and management for various services
• Resolve bugs, performance problems, and other issues with production applications
• Cross-train infrastructure team members in areas of expertise
• Participate in on-call rotation duties

Required Qualifications:

• Experience with Linux systems administration and tuning
• Understanding of TCP/IP networking
• Experience in one or more of: Python, Ruby, Go.
• Experience with automation tools: Puppet, Chef, Docker, Jenkins and/or Ansible
• Understand and have implemented Docker and other container based systems
• Strong passion for automation, testing and code quality
• Experience with public cloud providers (AWS, Azure, Google Compute)
• Comfort with collaboration, open communication and remote teams

Preferred Qualifications:

• Experience using Prometheus and Grafana
• Experience with cluster managers like Mesos or Kubernetes
• You think of infrastructure and automation as code

Responsibilities & Opportunities:

• Architect, build, and maintain scalable systems, services, and products.
• Maintain and grow current products with a vision toward how the product and architecture should evolve to adapt to new customer needs.
• Participate in regular code reviews of peers and be open to pairing when necessary.
• Stay up-to-date with modern product development including libraries, tools, browser support, and frameworks.
• Collaborate with the team on new conventions, libraries, and tools to adopt.

Required Qualifications:

• A strong sense of product ownership, thriving in a fast-paced, iterative environment.
• Strong Python skills (or Golang)
• Messaging systems – SNS/SQS, RabbitMQ, ApacheMQ, Apache Kafka
• Experience building elastic, scalable APIs / microservices
• Experience building solutions with AWS, GCE, Heroku, Azure, etc.
• Exceptional problem-solving skills
• Know how to write, deploy, and test your code
• Working knowledge of MongoDB
• Working knowledge of Elasticsearch
• Deploying containerized Docker systems
• Familiarity with GitHub, Jenkins, Circle-CI, and ci/cd tools – We use GitHub extensively.
• You’re a polyglot, love using the right tool for the job, and can explain why.

Preferred Qualifications:

• ETL, data warehouse
• Experience working with websockets and asynchronous data flow
• Experience working with MongoDB, Redis, Elasticsearch or other NoSQL databases
• Go, Java, Ruby, Javascript
• An entrepreneurial spirit / business sense

Responsibilities:

• Own major portions of the product to help build the next feature and architecture.
• Design and architect operational solutions for managing applications and infrastructure, across data centers and cloud providers with the specific goal of increasing the automation, repeatability, and consistency of operational tasks.
• Design, and roll out cloud and physical network, storage, and system improvements to ensure redundancy, high availability, and security.
• Support and perform maintenance across product and data environments/systems
• Capacity planning and management for various services.
• Resolve bugs, performance problems, and other issues with production applications.
• Cross-train infrastructure team members in areas of expertise.
• Participate in on-call rotation duties.
• Elasticsearch experience is a must.
• Experience with Linux systems administration and tuning. Requires at least 7 years of Linux systems experience, including systems administration or engineering experience.
• Understanding of TCP/IP networking.
• Experience in one or more of: Python, Ruby, Go.
• Experience with automation tools: Puppet, Chef, Docker, Jenkins and/or Ansible.
• Understand and have implemented Docker and other container based systems.
• Strong passion for automation, testing and code quality.
• Experience with public cloud providers (AWS, Azure, Google Compute.)
• Comfort with collaboration, open communication and remote teams.

Bonus points

• Experience using Prometheus and Grafana.
• Experience with cluster managers like Mesos or Kubernetes.
• You think of infrastructure and automation as code.

Responsibilities:

• Lead generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research.
• Conduct a needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs.
• Strong communication skills with the ability to interact predominantly with senior leadership within prospect company.
• Build and cultivate prospect relationships by initiating interactions and conducting follow-up communications in order to move opportunities through the sales funnel.
• Identify key buying influencers within these prospects to determine budget and timeline.
• Manage data for new and prospective clients in company’s CRM, ensuring all communications are logged, information is accurate and documents are attached. High energy and not easily discouraged.
• Customer centric mindset. Basic knowledge of simple configurations in cloud computing preferred.
• Ability to provide FANATICAL support.

Job complexity:

• Utilizes provided information to contact potential customers regarding Rackspace products.
• Uses internal relationships to exceed customer expectations and provide support to the team.
• Identify multiple causes, effects and customer solutions.
• Researches market segments to identify potential customers and makes first contact.
• Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.
• Prepare and analyze leads pipeline reports and dashboards.

Supervision:

• Operates at a highly transactional pace.
• Works with the Manager, Sales Development to develop and grow the sales pipeline to consistently meet monthly lead goals.
• Works on assignments and problems of limited scope using standard practices and procedures.

Education/Experience:

• Bachelor’s degree or 4 years of sales, marketing or business development required; BS in business or marketing preferred.
• Requires 1-3 years of related experience, preferably in telemarketing and/or inside sales.
• Call center experience and/or Sales in the technology industry preferred.
• Demonstrated ability to meet and/or exceed determined sales and activity quotas.
• Demonstrated ability to consistently provide FANATICAL support.
• At the manager’s discretion, a High School diploma and an additional 4 years of relevant experience or combined education and experience may substitute for the degree requirement.